Conditions of Use

Terms and Conditions - Beautiful Bouquets

1. Contract

a. These Terms & Conditions govern the supply of goods sold by Beautiful Bouquets to the customer named on the order form provided on the Beautiful Bouquets website. These Terms & Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of goods constitutes a legally binding contract between us on these terms and conditions.

2. Definitions

a. Our website is operated by Beautiful Bouquets (referred to as “we/our/us”).
b. As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make (“use/using”) is subject to our terms and conditions below.

3. We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the e-mail address you have provided to us.

4. All products are subject to availability, if your order cannot be "made" or fulfilled you will be contacted.

5. Payment

a.. All orders must be paid for in full to Beautiful Bouquets by Paypal/ Credit or Debit card.

b. The price payable for the goods you order is as set out on our web site at the time you place your order. If you cancel and you have already paid for the goods, you will receive a 90% full refund.

c. We must receive payment for the whole of the price of the goods you order and any applicable charges for carriage and insurance before your order can be despatched.

d. Prices and delivery charges are subject to change without notice.

6. Delivery to UK Only.

a. Free delivery applies to orders over £100 throughout Mainland United Kingdom.
b. International postage NOT Available.
c. We never guarantee next day delivery. During very busy periods delivery can take approximately 3-5 working days.

d. As soon as the goods are delivered to you, they become your responsibility. Delivery of wrong goods supplied or damages during delivery, must be noted on the delivery/consignment note at the time of delivery and reported to our office at Beautiful Bouquets.

e. Damaged, or faulty goods, must be reported within 48 hours of delivery date.

f: You maintain your statutory rights as a consumer if these Terms are followed.

7. Returns Policy

Unwanted items may be returned within seven days of receipt providing we are notified within 48 hours of receipt of goods. These goods must be in perfect resalable condition and in their original packaging. Customers must ensure the goods are securely packed and are responsible for paying the relevant return carriage costs. A deduction of 10% will be made to cover our administration costs, and the net refund will be paid through the original Credit/Debit Card system.

8. Security and Privacy

Shopping on our site is HTTPS (Secure Transactions via SSL Certificates) safe. We do not hold no payment details on the system.
To check that you are in a secure area of our site look at thetop of your browser (and on your phone) and you will see a closed padlock.

9. Privacy Policy

We collect data about you, its your data, you can edit it and delete any or all of it (Remember that it speed up your next order it yoiur data is correct) when you register an account with Beautiful Bouquets or place an order for our products.

We never make your personal details available to companies outside the company for any purposes. All information is collected lawfully and in accordance with the current GDPR. For any further information or if you would like to receive a copy of the data we hold for you please email us at sales@beautiful-bouquets.co.uk

We would like to send you information about our products and special offers which we beleive will be of interest to you. You can stop us from contacting you for marketing purposes.

10. Order Cancelation

a. If you wish to cancel your order, please contact us on 07922 547979. If the order products have been made, and packed, a 20% charge will be levied for the order.

12. Cookie Policy

We currently use cookies to analyse trends and track users' movements. This is carried out using a product called Google Analytics. You may refuse the use of cookies by selecting the appropriate settings on your browser.

Sales Team
Beautiful Bouquets
sales@beautiful-bouquets.co.uk

Updated: Oct 2018

 

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